Contact Us
Have a question? Got an idea to share? Whether you’re looking for answers, trying to find your local Pingu’s English School in Malaysia, keen to enrol your child into one of our programs, have feedback to offer, or want to explore a potential franchise opportunity, we’d love to hear from you.
Our knowledgeable Pingu’s English customer service team is here to help with any questions you may have. You can reach us via Live Chat, WhatsApp, email, or through the contact form on this page – whichever is most convenient for you.
For quick answers, don’t forget to check our FAQs below.
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Sales and Customer Services
info@pingusenglish.my
Franchising
nawa@pingusenglish.my
Pingus English Malaysia
No.20, Jalan Bukit 11/2, Section 11,
46200 Petaling Jaya, Selangor.
Malaysia
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PINGU’S ENGLISH Malaysia
Head Quarters
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Address : No.20, Jalan Bukit 11/2, Section 11, 46200 Petaling Jaya, Selangor
Malaysia - +603 2201 5063
- info@pingusenglish.my
- Contact Person : Dr. Nawa
PINGU’S ENGLISH Bangsar
Kuala Lumpur
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Smart Steps Kindergarten Address
No.1, Jalan Telawi 7, Bangsar Baru, 59100, Kuala Lumpur., Malaysia - +6012-2245063
- info@smartsteps.com.my
- Contact person : Ms Veesah
PINGU’S ENGLISH Bayan Lepas
Penang
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Pusat Perkembangan Alam Intelek
No. 67-01 Persiaran Bayan Indah Bayan Bay, 11900 Bayan Lepas, Penang - +6012-437 0561, +604-611 9843,
- intellechild@pingusenglish.my
- Contact Person: Ms Shireen Chee
PINGU’S ENGLISH Bukit Mertajam
Penang
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Pusat Perkembangan Minda Canggih
52, 1st Floor, Jalan Perniagaan,
Pusat Perniagaan Alma
14000 Bukit Mertajam, Penang - +6012-437 0561
- kaviguna@gmail.com
- Contact Person : Ms Pakiawathy
PINGU’S ENGLISH Kulai Jaya
Johor
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Pusat Perkimbangan Bahasa Etika
No. 7511 & 7511A, Enggang 19,
Bandar Putra, 81000 Kulai Jaya,
Johor - +6017-770 0464, +607-599 9915
- helen@pingusenglish.my
- Contact person : Ms Helen Xavier
PINGU’S ENGLISH Pulai Utama
Johor
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Tadika Tulip Indah
No. 57, Jalan Pulai 5,Taman Pulai Utama, 81300 Skudai Johor - +6017-700 1755
- umaprabah@yahoo.com
- Contact person : Ms Umawathi
PINGU’S ENGLISH Pulai Makmur
Johor
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Tadika Tulip Indah
29 & 29A, Jalan Pulai Makmur 5/2, Bandar Baru Kangkar Pulai
81300 Johor Bahru - +6017-700 1755
- umaprabah@yahoo.com
- Contact person : Ms Umawathi
PINGU’S ENGLISH Sandakan
Sabah
- Edukidz Enrichment Centre Lot 43 & 44 F/F Jalan Dataran B.U. 4, Utama Zone 3, Commercial mile 6, North Road, 90000 Sandakan, Sabah
- +6017-855 8533, 089-278 333, +6 012 885 246833
- pingusdk@gmail.com
- Contact person: Ms Rachel Wong
PINGU’S ENGLISH luyang
Sabah
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Bright Learning
1st Floor, Lot 4 Wisma CTF Damai, Luyang 88300, Kota Kinabalu, Sabah - +6010-225 1246, +6014-657 6675
- clmhpingusenglishkk@gmail.com
- Contact Person: Ms Crystal Lee
Frequently Asked Questions (FAQs)
Helping parents, educators, and investors learn more about our global English language franchise.
Franchising
Courses
Careers
What kind of franchise opportunities do you offer?
We offer exclusive Master Franchise rights worldwide. This gives partners full control to develop, market, and run operations across your territory. You can open your own schools and kindergartens and sub-franchise to local Unit Franchise partners.
What territories are available?
We’re already operating in 16 countries across Asia, Europe, and the Middle East. Right now, we have exciting opportunities worldwide including in Morocco, Oman, Egypt, Mongolia, India, Korea and Latvia. Contact us to find out more about availability in your market.
How long is the Master Franchise Agreement?
How do I become a Master Franchisee with you?
Who makes a good Master Franchisee?
What makes your franchise model attractive to investors?
What can I expect in terms of ROI?
Can I sub-franchise within my market?
- Open your own flagship schools and kindergartens
- Recruit and support sub-franchisees
- Earn revenue from franchise fees, royalties, holiday camps, and more.
What kind of training and support do you offer?
- Full onboarding and initial training (curriculum, sales, operations, marketing)
- Ongoing business development support
- Access to a full online franchise portal with marketing and business tools
What are the investment requirements?
Let’s talk! It varies by market and business model. Certainly, this is a one-office franchise opportunity, requiring only a 50% deposit of the license fee upfront. The investment includes competitive royalty fees and associated costs to establish and build the network. The structure is designed to support long-term growth while minimising initial financial commitment.
Is there an annual franchise fee?
No. Just a one-time initial fee for 10 years. No hidden consultancy or marketing costs.
Can I open just one Pingu’s English school or kindergarten?
Our Master Franchise model is for partners ready to develop a full territory. For single-unit options, we’ll either connect you with our local partner to discuss Unit Franchise opportunities, or keep your details on file. Please contact opportunities@pingusenglish-com.stackstaging.com to find out more.
What qualifications do you look for in master franchisees?
We’re looking for ambitious individuals or companies with:
- Franchise or business development experience
- Market knowledge
- Team-building skills
- A passion for education and long-term growth
Do I need to have experience in the English language training market to be successful?
Not at all. We support Master Franchisees with no English language teaching experience. What matters most is ambition, drive, communication skills, and business acumen.
Will you help me design my Pingu's English schools and kindergartens?
Yes. We provide brand guidelines and design inspiration, as well as operational support to help you, and your architect create your Pingu’s English schools or kindergartens.
How do you maintain quality internationally?
We ensure consistency through:
- Standardised training
- Regular audits and report
- Brand approval processes
- Ongoing franchise support
What is Pingu's English?
Pingu’s English is a fun, structured English learning journey for kids aged 18 months to 9 years. For parents, it builds skills for your child for school and life. For investors, it’s a scalable business in the fast-growing early childhood education market.
Why was Pingu chosen as the face of the brand?
Pingu is loved by children (and adults!) worldwide. The award-winning show, featuring Pingu and his friends and family from the South Pole has been viewed by over 1 billion people worldwide.
His non-verbal “penguin language” appeals to all children and makes learning English more accessible and inclusive.
What course is right for my child?
We offer age-appropriate, play-based programs that grow with your child:
- TOTS (18-36 months): Fun, interactive parent-and-child classes offering a gentle introduction to the English language.
- International Kindergarten (3-6): A full-time, three-year program covering English, maths, science, and more.
- Early Learners English (3-9): A four-level program focused on developing essential English skills through play-based activities. If you’re not sure what course is right for your child, there’s an overview of each one here!
What age range do you teach?
Our suite of programs are for children from 18 months to 9 years old
Are teachers native speakers?
Yes. Our teachers are fluent – many native or near-native – and fully trained in our teaching methods
What makes Pingu’s English different?
We combine a proven curriculum with fun, immersive learning. Children enjoy in-person and online learning with Pingu at the heart of it all.
How does it support social and emotional development?
Our programs help children build confidence, express themselves, and develop important social skills in a safe, engaging environment
How does it prepare children for school?
We introduce children to classroom routines, basic IT and math skills, and social behaviours needed for school readiness.
How do you ensure strong learning outcomes?
Pingu’s English ensures strong learning outcomes through a play-based, immersive approach combined with a structured curriculum aligned to CEFR standards. Using the familiar character Pingu, the program engages children through storytelling, songs, games, and role-play.
Lessons are multi-sensory and cater to different learning styles, helping children absorb English naturally.
With certified teachers, regular progress assessments, and a consistent global methodology, children everywhere build confidence and real-world English communication skills in a fun, supportive environment
Do you offer online learning too?
Yes! We have a full online platform – Pingu’s English Online – where children can keep learning at home with their parents, through videos, games, and interactive activities.
How can I support my child at home?
You can:
- Practice English through everyday talk
- Use songs, games, and fun activities
- Encourage and praise their efforts
Pingu’s English @Home also offers lots of free resources for parents to further support their child’s learning at home.
Is your curriculum internationally recognised?
Absolutely. We align with CEFR and draw inspiration from other Early Years Frameworks like EYFS, Reggio Emilia, and Montessori
How do you track progress?
We use continuous observation, progress tests, and formal assessments to track development and tailor support.
How is technology used in your curriculum?
Children learn through videos, songs, games, and digital tools at home and in class. All families get access to Pingu’s English Online too.
Where do you currently operate?
We are proud to have already enrolled over 300,000 students in Pingu’s English worldwide. We operate in 16 countries across Europe, Asia and the Middle East – and that’s just the start.
What languages is the curriculum delivered in?
English is the language of instruction, but our schools and kindergartens offer local language support for parents.
What resources do families receive?
Every child gets a full set of learning resources, parent guides, and access to our digital learning platform – Pingu’s English Online.
Can the curriculum be adapted to local need?
Yes. We can localise lessons when there is market need, while maintaining global quality and brand consistency.
Can I work in one for one of your schools or kindergartens?
What kind of teachers do you hire?
Our teachers are native or fluent English speakers. They’re trained in our method and passionate about working with young children. Early years qualifications are a big plus!
PINGU'S ENGLISH ACROSS THE WORLD
Inspiring Young Learners Worldwide through English
Pingu’s English delivers fun, effective learning to children worldwide through a global network of trusted partners. Click on the map to contact your local country partner today – whether you’re a parent, educator, or potential franchisee.